Client Services

Shipping & Delivery

Bespoke, fully insured shipping arranged for every acquisition.

Colnaghi arranges bespoke shipping for every purchase. Following order review and confirmation, our team provides a detailed shipping quote based on the artwork's dimensions, value, and destination.

How It Works

01

Order Review

After purchase, our team reviews your order and confirms availability, export compliance, and any applicable duties or taxes.

02

Shipping Quote

We provide a tailored quote using specialist fine art carriers. Costs vary by size, weight, destination, and special handling requirements.

03

Packing & Transit

All works are professionally packed by experienced art handlers. Shipments are fully insured from collection to delivery.

04

Delivery

UK deliveries typically take 5–10 business days. International shipments may take 10–21 business days depending on customs clearance.

Collection

Collection from our London gallery at 26 Bury Street, St James's, London SW1Y 6AL is available by appointment. Please contact us to arrange.

Duties & Taxes

International orders may be subject to import duties and taxes levied by the destination country. These charges are the responsibility of the buyer and are not included in the purchase price.

Insurance

All shipments are fully insured during transit. In the unlikely event of damage during shipping, please contact us immediately at office@colnaghi.com.

Returns

Returns are considered on a case-by-case basis. If you have any concerns about a purchase, please contact the relevant department specialist directly. We are committed to ensuring every client's satisfaction.

Need Assistance

Questions about shipping?

For any shipping-related questions, email us or contact the specialist listed on the artwork page.

office@colnaghi.com